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Whether you're a

latching or Pumping mum, you know you're doing the best you can...

Remember,

happy mummy,

happy baby!

FAQs Answered!

General

I wish to know more about Clookies!


We exist with the sole aim of helping mummies make their breastfeeding journey a more enjoyable one. Check out the ABOUT US page to learn more about Clookies!




When should I expect to see some results?


Now, this is one of the most commonly asked questions we get daily. Clookies has fed thousands of mummies and the results can vary from a few hours after consumption to a few days later. Mostly, mummies see a boost within 3 days of consistent consumption and following our Clookies Munching Guide that comes with every purchase. Follow our consumption guide, drink sufficient water (minimum 3L per day) & maintain a good breastfeeding schedule (we will guide you along thru WhatsApp). With that, you should be able to see significant results within a few days. Results will depend on several factors, such as how far along post partum you are, whether you are getting enough rest, whether you are pumping / latching the right way. Breastfeeding your baby is a journey unique to you, and every mother's journey can be very different. This is why Clookies encourages mummies to contact us to keep us updated on your progress and allow us to guide you during your consumption to optimise results. You may reach us via WhatsApp at 9109 9724 or email us at clookiesforbabies@gmail.com




What are the ingredients used in Clookies?


Clookies uses the best quality Organic & Halal-certified ingredients in our products, sourced mainly from USA, Australia, New Zealand, Belgium & Mexico. Clookies understands that what you consume goes to your baby, and we feed our mummies all the nutritional goodness that makes you produce more milk! Our main sources of galactagogues (milk-boosting ingredients) are: - Organic Rolled Oats - Organic Steel Cut Oats - Organic Brewer's Yeast (Halal) - Organic Ground Flaxseed - Organic Chia Seeds - Organic Virgin Coconut Oil We consciously use less sugar in our products, you will find just the right balance with every bite! We are constantly experimenting new products and flavours to keep things exciting, drop us a chat if there's something you'd really like to see in our menu!




Can Clookies really boost my milk supply?


Clookies has worked for more than 90% of our mummies! Don't just take our word for it, check out our reviews on Facebook. Our magic formula isn't just getting you to eat our bakes, but to understand your lifestyle and guide you through this journey! That's why we have designed a simple form to help us understand your Breastfeeding journey so far and to tailor an approach to achieve your BF goals! Fill in the form here. We welcome you to chat with us via WhatsApp (91099724) and allow us to advice you in order to optimise your results!




How long will I need to continue consuming Clookies?


The short answer, it depends. Generally, we encourage mummies to consume for at least 2 weeks (while following our BF guide) in order to see a sustained increase. Thereafter, you should monitor if there is any drop in your milk supply if you ease off your consumption. Bear in mind that there are many external factors affecting milk production, such as: - sufficient rest - sufficient liquid intake - frequency & duration of pump / latch - effectiveness of pump / clearing of milk - menstral cycle - stress level, etc. Often, mummies continue taking Clookies after seeing results, for the period of time that they intend to continue breastfeeding. Afterall, it is the healthier alternative to snacking on commercial snacks in the middle of the night! And we know... breastfeeding makes us very very hungry, especially in the wee hours!





Shipping

What are your delivery charges?


We waive delivery charges with a minimum spend of S$75 per location. Otherwise, it will be S$3.90 per location. For multiple orders, please place them as separate orders per location, and spend a min. of S$75 per location to qualify for delivery fee waiver. We provide door to door courier delivery, via our reliable courier partner. Our usual delivery timing is between 10am to 8pm. If there is no one home to receive the package, we will place your package securely and snap a picture to be sent to your mobile. If we are unable to access your unit and be unable to reach you, we will bring the package back to our bakery to be arranged for re-delivery. Please note that re-delivery is chargable.




I can’t wait to receive my Clookies! How long does it take for my order to arrive?


All Clookies items are freshly baked, orders will take between 2 to 4 days to be delivered.




Can I choose my delivery date and time?


Do let us know in your order notes if you have a specific request on delivery days and times for special occasions such as gifts, and we will try our best to accommodate these as long as we have at least 72 hours to fulfil the order. If there's a chance that nobody will be home to receive your order, you may also share delivery instruction with us in your order notes. Do note that we are closed on Sundays & Public Holidays. There will be no delivery on Sundays & Public Holidays as well.




Can I choose to do self-pickup?


In view of the Covid-19 situation and consideration for our bakers' busy hands, Clookies does not encourage any self-collection option. We seek your kind understanding on this, and have effectively lowered our door-to-door courier fee to $3.90. Get FREE delivery when you purchase above $75!





Ordering

Can I change my order after payment is made?


We understand that sometimes mummies experience #preggybrain & we might make mistakes on our order. We regret that while we currently do not do cancellations or refunds, we can accommodate order amendments, so long as you notify us by sending us a WhatsApp message at 91099724 within six hours of your order. We seek your understanding that changes will also be subjected to availability.




How do I know my order is confirmed?


You will be receiving an email confirmation once we receive your order and payment is successful. Please check your spam folder if this is missing. Do contact us at 91099724 or email at clookiesforbabies@gmail.com if you require further support.




How long can I keep my lactation bakes for?


Cookies are best kept in our resealable bag or in an air-tight container. They can be kept for 1 month in room temperature and up to 3 months if refrigerated. Granolas can be kept in our resealable bag or in an air-tight container for up to 3 months with no refrigeration required. Brownies & Brookies are best consumed within 3 days. They can be kept in the refrigerator for up to 7 days, and freezer for up to 3 months. All of Clookies' products are freshly baked with no added preservatives, so please enjoy them FRESH!




I’m buying as a Gift! Can I add a note to my order?


Of course! You may purchase our Exclusively Designed Clookies Gift Card at $2 each. Please include your message under Notes at the Cart Out Page or as a Card Message when you add the Card to your order!





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Speak to us today if you have questions on how to best consume clookies for your breastfeeding journey!